Archived Why SERVPRO Blog Posts
Have A Large Loss?
11/10/2022 (Permalink)
Did you know that SERVPRO of Danville has the capability to provide water mitigation, mold restoration and fire restoration for your commercial building quickly and efficiently? Our SERVPRO franchise has approximately 20 employees that will mobilize quickly when you need our services.
Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.
Timely mitigation is the key to controlling damage, downtime and recovery costs. Our crews are available 24/7, 365 days a year. We are dedicated to providing detailed and consistent communication to make our customers aware of job status and progress toward completion.
If you’re dealing with a large commercial loss call us today at (925) 856-8180. We’re available 24 hours a day, 7 days a week.
SERVPRO Assistance During Flood Damage
11/8/2022 (Permalink)
Still recovering portions of your small office building from the torrential rainstorms that struck our area last October? We took a pounding from the weather, but the repairs do not need to be an overly time-consuming endeavor. You just need to find someone who cares.
There are many quality services available to assist with the restoration of your building suffering from commercial flood damage in Danville. However, our staff takes the relationships with customers beyond providing excellent services. We live and work in the same community; we may know each other on a personal level, our children may go to the same schools, support the same local sports teams and beyond.
Calling your local SERVPRO is like calling a neighbor for help. Our staff assesses the situation by asking a series of pertinent questions to determine the proper amount of equipment and personnel necessary for the job. Next, we set an appointment that fits your schedule to have our technicians begin your restoration.
Once SERVPRO technicians arrive, an onsite manager will walk you through an initial inspection, discuss the options that are available to restore your business and give you an approximate time frame for completion. They will also answer any questions that pop up throughout the restoration process and address any concerns you may have.
With a plan in place, the repairs on your business begin by extracting any standing water and eliminating moisture hidden in hard to reach areas. SERVPRO’S certified technicians receive training in effective drying techniques, cleaning and deodorization methods, as well as the quality performance of quick, efficient repairs to return your property to a quality pre-flood damage condition.
We look forward to building a solid, stable history with our clients that keep them coming back to us, should they ever need future repairs to get their businesses back on track after a natural disaster, fire, mold, or vandalism incident strikes. You can count on us to perform the services you need and get things back to normal as fast as possible.
Contact SERVPRO of Danville to receive the quality services your business deserves. (925) 856-8180.
Choosing SERVPRO 24/7 Emergency
11/8/2022 (Permalink)
4-Hour Emergency Response
Rapid response is crucial to controlling damage, downtime, and recovery costs.
You’re informed from start to finish
Communication helps keep everyone informed and puts nerves at ease during more stressful times. You will be aware of the job status and progress along the way to completion.
Shorter Recovery Time
We understand anytime your business’ doors are closed, there is a negative impact on everyone. We arrive to the site as quickly as possible and begin mitigation. This allows cleanup and restoration to happen in an efficient time which will have your doors open as soon as possible.
Saves You Money
When our team is able to properly restore items to preloss conditions not only saves you money on replacing those items, it also salvages treasured belonging.
Having A Strategy
7/13/2022 (Permalink)
Every SERVPRO franchise has a plan for success in their area. They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition. That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation. All with a common goal of adhering to our company slogan, “Like it never even happened." And that, folks, is what sets us apart from the others!
I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity.
VISION STATEMENT
“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”
MISSION STATEMENT
“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”
CORE VALUES
- Be honest, respectful and caring to your team members
- Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
- Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
Always strive to learn new things about my job and industry, while keeping our customers informed
The Cleaning Crew Is Here
7/5/2022 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Losses
3/17/2022 (Permalink)
Did you know that SERVPRO of Danville has the capability to provide water mitigation, mold restoration and fire restoration for your commercial building quickly and efficiently? Our SERVPRO franchise has approximately 20 employees that will mobilize quickly when you need our services.
Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.
Timely mitigation is the key to controlling damage, downtime and recovery costs. Our crews are available 24/7, 365 days a year. We are dedicated to providing detailed and consistent communication to make our customers aware of job status and progress toward completion.
If you’re dealing with a large commercial loss call us today at (925) 856-8180. We’re available 24 hours a day, 7 days a week.
SERVPRO Got Your Back On Services
11/8/2021 (Permalink)
Rapid response time is crucial to fire damage recovery in Danville and we deliver. We arrive at your door as soon as possible after your first call, ready to assess the scenario ad develop a comprehensive plan to mitigate further harm, remediate the current damage, and assist with arranging for repairs and rebuilding.
SERVPRO crews have employees who hold either or both IICRC Water Damage Restoration Technician and Fire and Smoke Restoration Technicians certifications. Water removal must proceed first for safety from electrical shock and slip and fall accidents, and other crew members are lining up the appropriate products, tools, and techniques to clear the varying types of soot from surfaces. Professional evaluation of residues is critical as they are toxic and respond very differently and often with undesirable results to ordinary cleaning methods. We also anticipate the need for deodorization services if deep cleaning and debris disposal does not eradicate odors. Our team has innovative equipment like air scrubbers, thermal foggers, and hydroxyl generators available for improving air quality after fire damage.
The contents of your home might benefit from a pack-out and treatment at our production facility while the on-site crew continues powering through the soot cleanup and remediation steps for the final restoration of badly burned and heated damaged structural components. SERVPRO production facility technicians use a broad range of strategies to transform soiled, wet, and smelly contents to “Like it never even happened.”
SERVPRO of Danville is prepared to help when your home suffers fire damage. Call on us at 925-856-8180 for caring and professional restoration services.
SERVPRO Has The Vision
11/8/2021 (Permalink)
Every SERVPRO franchise has a plan for success in their area. They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition. That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation. All with a common goal of adhering to our company slogan, "Like it never even happened." And that, folks, is what sets us apart from the others!
I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity.
VISION STATEMENT
“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”
MISSION STATEMENT
“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”
CORE VALUES
- Be honest, respectful and caring to your team members
- Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
- Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
Always strive to learn new things about my job and industry, while keeping our customers informed
COVID Cleaning Services
10/19/2021 (Permalink)
With the rise of people contracting the novel coronavirus (COVID-19), facilities, where people with the virus have been present, are now faced with cleaning and disinfecting of their properties.
Why Is Cleaning & Disinfecting Important?
According to the U.S. Centers for Disease Control (CDC), COVID-19 is thought to spread from person-to-person. This can be through personal contact or through inhaling droplets in the air from someone who sneezes or coughs. It is also thought that it can spread by touching a surface or item that has the virus on it, which is why cleaning and disinfecting are so important. The CDC has stated that since this is a new (novel) version of the virus, there is more to learn about it and how it spreads. For the latest updates on the virus, you can visit the CDC website for updated info and guidance.
To prevent the spread of infection, it is important to have any areas that a person who has tested positive has been, professionally cleaned and disinfected. Clean up guidelines may be superseded by state and local law enforcement. It is important to contact your local law enforcement and health department if a person with the virus has visited your business or facility. Due to how easily this virus can spread, it is important that all businesses be pro-active in isolating the contaminated area and seeking immediate cleanup and disinfection.
The Cleaning Process for COVID-19
There are three levels of cleaning that can be done. The three levels of cleaning are general surface cleaning, sanitizing, and disinfecting. It is important to note though, that not all surfaces can be cleaned to all three levels. While every surface can be surface cleaned, not all can be sanitized or disinfected.
With general surface cleaning, dirt, bacteria, fungi, and viruses are scrubbed and removed from the surface. The goal is to physically remove the virus microbes. As noted above, all surfaces can be cleaned. By cleaning the surface, not only are you removing the possible virus microbes but you are also removing the nutrients and moisture that helps the virus survive and multiply.
The next level of cleaning is sanitizing. Sanitizing a surface helps reduce the amount of bacteria on a surface. Though, sanitizers do not claim to clean or remove fungi or viruses. In order to be classified as a sanitizer, the product must kill 99.9% of all bacteria tested on non-food contact surfaces. Examples of these types of non-food sanitizers are air sanitizers, carpet sanitizers, toilet sanitizers, and laundry sanitizers.
The last level of cleaning is disinfecting. Disinfecting works by using chemicals to neutralize germs on surfaces. Disinfectants will not remove dirt or germs, but it will inactivate the germs. The number of microbes inactivated is determined by the disinfecting chemical and how it is used.
What Is Cleaned After COVID-19 Contamination
According to the CDC, all high touch surfaces are encouraged to be cleaned. These surfaces include doors, countertops, tables, desks, toilets, sinks, phones, elevator buttons, keyboards, and railings at a minimum. As every facility and property is different, each location will most likely have added areas that need to be cleaned.
For the area where a person who has tested positive for COVID-19, enhanced cleaning is required. Enhanced cleaning includes cleaning and disinfecting of all non-porous surfaces in the area and cleaning and sanitizing of all porous surfaces in the area. This includes, as an example for office spaces, the walls, carpeting, cubicles, chairs, shared office equipment, and more. Obviously, the scope of work can change depending on the space. In a commercial kitchen, cleaning and disinfecting could be a simpler process compared to a retail clothing shop, where you are dealing with a lot of porous materials that could be contaminated.
What Can You Do To Reduce Infection and the Spread?
As you can see, the novel coronavirus can easily be spread from person to person. To reduce the risk of infection and the spread of the coronavirus, it is important that you and your staff are diligent in handwashing and cleaning. Clean your hands often and thoroughly, avoid touching your nose, mouth, and face. Avoid close contact with people. Try to stay at least 3-feet apart and avoid handshakes. It is also a good idea to increase the cleaning routine of your facilities to reduce the chance of the infection spreading from high touch surfaces.
Multiple Recovery Services From Us
10/18/2021 (Permalink)
While many cleanup and restoration companies can handle small fire and water damages, like a flooded small business or a house fire, very few can large scale disasters. The disasters like major hurricanes, massive tornadoes, and catastrophic fires can grind businesses to a halt, displace hundreds of people from their homes, and even shut down entire city blocks.
We understand when businesses are completely shut down due to natural or man-made disasters, that every second that they are closed affects their bottom line, their employees’ lives, and their customers’ lives. We pride ourselves on our commitment to working with our clients to ensure their business and/or home is cleaned and restored as quickly as possible.
Large Loss Recovery Services
We have the technology, the equipment, and the expertise to handle any size disaster, anytime, and anywhere. Our team is ready to mobilize and start the cleanup and restoration process 24/7. Our large loss services are much like our small scale restoration services, just larger and more capable. Large loss recovery services include:
- Water Damage Restoration- Whether from a natural flood or broken water pipes, we can extract the water, dry the damaged area, clean up the mess, and restore your water damaged property quickly and efficiently.
- Fire Damage Restoration- We have the equipment and resources to handle even the largest of fires. We have the expertise to clean up the fire and smoke and restore any damage to the property. SERVPRO has decades of experience removing smoke odor and fire damage.
- Commercial Mold Remediation- Mold can happen slowly over time or quickly after a devastating flood or sewer backup. Our team has the knowledge and training in mold remediation to ensure mold spores are removed safely and effectively.
- Commercial Cleanup- Our team can deep clean facilities that have suffered a viral outbreak, like the recent Coronavirus outbreak. We can also clean up after sewer backups, vandalism, or just from normal wear and tear.
- Storm Damage Restoration- Major storms like tornadoes and hurricanes can bring substantial damage to businesses and homes through flooding, fires, wind damage and more. Our commercial restoration team is prepared and ready to be on the scene should a major disaster strike.
Cost Of Water Damage Repairs
10/18/2021 (Permalink)
Finding the underlying cause of water damage and addressing the problem is just half the battle.
The other half of this is mitigating the damages that have occurred. Sometimes, the extent of the water damage is misleading when looking at the outside surface but, in some cases, the water will seep into the deeper materials in your home or building. Because of the unique nature of water, the damage that occurs can result in costs that range from high to low. Some of the top factors that affect the price of water damage mitigation can be found here.
Understanding the factors that impact water damage will help you know what to expect when it comes to restoring your property.
- The Size of the Area Affected
Just as you may expect, the bigger the damaged area is, the more costly it will be to fully repair. It will take more time, manpower, and materials to fix a whole room that is flooded compared to just a few square feet of damage. However, this is not the only factor that impacts the cost of the process. Some of the other factors found here will begin to add up. This may result in even a small area coming with varying costs.
- If Water is Still Present in the Area
If water is still present, it should be removed right away to prevent additional home deterioration. This can be achieved by using both truck-mounted and portable extraction units, sump pumps and once all of the standing water is removed air movers and dehumidification equipment will help complete the drying process. Removing the excess water reduces the time needed to complete the drying process as there is less moisture to evaporate. Once the bound moisture within the building materials is dry, reconstruction can begin. can begin.
- Damaged Materials
Depending on what was affected by the water, the mitigation costs will vary. For example, sometimes porting holes behind the baseboard vs. removing the affected drywall can save time and money to get you back into that area of your home and business. Removing drywall unnecessarily can be more costly as it requires additional services to be performed and a longer time to reoccupy.
SERVPRO Rises To All Occasions
7/2/2021 (Permalink)
SERVPRO provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.
- 24-Hour Emergency Service
- Faster to Any-Sized Disaster
- Highly Trained Restoration Technicians
- A Trusted Leader in the Restoration Industry
- Locally Owned and Operated
Residential Services
Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:
- Water Damage Restoration
- Fire Damage Restoration
- Mold Remediation
- Storm Damage Restoration
- Cleaning Services
- Building/Reconstruction Services
Commercial Services
There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.
- Commercial Water/Storm Damage Restoration
- Commercial Fire Damage Restoration
- Commercial reconstruction
- Mold Remediation
SERVPRO Can Provide So Many Services
6/25/2021 (Permalink)
SERVPRO is on call and available 24 hours day/7 days a week to respond to your emergency. We specialize in fire and water restoration services along with mold remediation, but we also provide so many other services. Here are just a few of the services we can provide:
- Odor Removal
- Trauma & Crime Scene Cleanup
- Carpet and Upholstery Cleaning
- Biohazard Cleanup
- COVID Cleaning
- Commercial Cleaning Services
- Board-Up Services
SERVPRO works closely with many large and small insurance companies, property management companies, and government entities. We also have experience working in:
- Small Office Buildings
- Apartment Buildings
- Restaurants
- Hotel/Motels
- Small Retail Stores
- Manufacturing & Industrial
- Government/Military
Call Us Today!
SERVPRO is on call 24-hours a day to respond to residential and commercial property damage emergencies. Our highly trained technicians have the experience and equipment to mitigate property damage. Call us today at 707-724-8977. We’ll restore your property and make it “Like it never even happened.”
Fast Response Essential After Storm Damage
3/9/2021 (Permalink)
After a storm wreaks havoc on a commercial property, time is of the essence. The longer flood damage sits, the more costly the storm restoration process will be. For both the property owner and insurer, minimizing damage and replacement is key to a smooth claim and getting back to “Like it never even happened.”
Reliable, 24/7 Service
When choosing a storm damage and restoration company, you want to feel confident that you are turning to a professional provider that understands every aspect of the process. As you decide where to turn to help, a national franchise company is an easy choice for a number of reasons.
24/7 national call center
1,700 local franchises
IICRC-certified and trained professionals
In extreme situations, trusting in a national network means knowing that a disaster team is just a phone call away. Teams are strategically placed and ready to handle whatever Mother Nature may be doling out. No matter what kind of storm restoration is needed, you can trust that only thoroughly vetted professionals will heed the call for help.
Fast Recovery
Fast storm response is essential for a faster and more cost-effective recovery. The right restoration provider will know the importance of a sticky to a speedy timeline. After the first call is made, you can expect:
- The client will be contacted for an on-site inspection within one hour.
- In under four hours, a professional will be on-site to assess and inspect the damage, including pretesting restorability.
- The insurance provider will be contacted within eight hours and given a detailed overview of the findings and a restoration plan.
A lot of questions arise when dealing with storm restoration, for both the owner experiencing the loss and the insurance provider. Counting on a professional dedicated to quickly providing help and backed by a national network minimizes those questions and ensures the loss is minimized.
Large Scale Commercial Cleanup
11/2/2020 (Permalink)
While many cleanup and restoration companies can handle small fire and water damages, like a flooded small business or a house fire, very few can large scale disasters. The disasters like major hurricanes, massive tornadoes, and catastrophic fires can grind businesses to a halt, displace hundreds of people from their homes, and even shut down entire city blocks.
We understand when businesses are completely shut down due to natural or man-made disasters, that every second that they are closed affects their bottom line, their employees’ lives, and their customers’ lives. We pride ourselves on our commitment to working with our clients to ensure their business and/or home is cleaned and restored as quickly as possible.
Large Loss Recovery Services
We have the technology, the equipment, and the expertise to handle any size disaster, anytime, and anywhere. Our team is ready to mobilize and start the cleanup and restoration process 24/7. Our large loss services are much like our small scale restoration services, just larger and more capable. Large loss recovery services include:
- Water Damage Restoration - Whether from a natural flood or broken water pipes, we can extract the water, dry the damaged area, clean up the mess, and restore your water damaged property quickly and efficiently.
- Fire Damage Restoration - We have the equipment and resources to handle even the largest of fires. We have the expertise to clean up the fire and smoke and restore any damage to the property. SERVPRO has decades of experience removing smoke odor and fire damage.
- Commercial Mold Remediation - Mold can happen slowly over time or quickly after a devastating flood or sewer backup. Our team has the knowledge and training in mold remediation to ensure mold spores are removed safely and effectively.
- Commercial Cleanup - Our team can deep clean facilities that have suffered a viral outbreak, like the recent Coronavirus outbreak. We can also clean up after sewer backups, vandalism, or just from normal wear and tear.
- Storm Damage Restoration - Major storms like tornadoes and hurricanes can bring substantial damage to businesses and homes through flooding, fires, wind damage and more. Our commercial restoration team is prepared and ready to be on the scene should a major disaster strike.
Coronavirus COVID-19 Cleaning & Disinfecting of Facilities
11/2/2020 (Permalink)
With the rise of people contracting the novel coronavirus (COVID-19), facilities, where people with the virus have been present, are now faced with cleaning and disinfecting of their properties.
Why Is Cleaning & Disinfecting Important?
According to the U.S. Centers for Disease Control (CDC), COVID-19 is thought to spread from person-to-person. This can be through personal contact or through inhaling droplets in the air from someone who sneezes or coughs. It is also thought that it can spread by touching a surface or item that has the virus on it, which is why cleaning and disinfecting are so important. The CDC has stated that since this is a new (novel) version of the virus, there is more to learn about it and how it spreads. For the latest updates on the virus, you can visit the CDC website for updated info and guidance.
To prevent the spread of infection, it is important to have any areas that a person who has tested positive has been, professionally cleaned and disinfected. Clean up guidelines may be superseded by state and local law enforcement. It is important to contact your local law enforcement and health department if a person with the virus has visited your business or facility. Due to how easily this virus can spread, it is important that all businesses be pro-active in isolating the contaminated area and seeking immediate cleanup and disinfection.
The Cleaning Process for COVID-19
There are three levels of cleaning that can be done. The three levels of cleaning are general surface cleaning, sanitizing, and disinfecting. It is important to note though, that not all surfaces can be cleaned to all three levels. While every surface can be surface cleaned, not all can be sanitized or disinfected.
With general surface cleaning, dirt, bacteria, fungi, and viruses are scrubbed and removed from the surface. The goal is to physically remove the virus microbes. As noted above, all surfaces can be cleaned. By cleaning the surface, not only are you removing the possible virus microbes but you are also removing the nutrients and moisture that helps the virus survive and multiply.
The next level of cleaning is sanitizing. Sanitizing a surface helps reduce the amount of bacteria on a surface. Though, sanitizers do not claim to clean or remove fungi or viruses. In order to be classified as a sanitizer, the product must kill 99.9% of all bacteria tested on non-food contact surfaces. Examples of these types of non-food sanitizers are air sanitizers, carpet sanitizers, toilet sanitizers, and laundry sanitizers.
The last level of cleaning is disinfecting. Disinfecting works by using chemicals to neutralize germs on surfaces. Disinfectants will not remove dirt or germs, but it will inactivate the germs. The number of microbes inactivated is determined by the disinfecting chemical and how it is used.
What Is Cleaned After COVID-19 Contamination
According to the CDC, all high touch surfaces are encouraged to be cleaned. These surfaces include doors, countertops, tables, desks, toilets, sinks, phones, elevator buttons, keyboards, and railings at a minimum. As every facility and property is different, each location will most likely have added areas that need to be cleaned.
For the area where a person who has tested positive for COVID-19, enhanced cleaning is required. Enhanced cleaning includes cleaning and disinfecting of all non-porous surfaces in the area and cleaning and sanitizing of all porous surfaces in the area. This includes, as an example for office spaces, the walls, carpeting, cubicles, chairs, shared office equipment, and more. Obviously, the scope of work can change depending on the space. In a commercial kitchen, cleaning and disinfecting could be a simpler process compared to a retail clothing shop, where you are dealing with a lot of porous materials that could be contaminated.
What Can You Do To Reduce Infection and the Spread?
As you can see, the novel coronavirus can easily be spread from person to person. To reduce the risk of infection and the spread of the coronavirus, it is important that you and your staff are diligent in handwashing and cleaning. Clean your hands often and thoroughly, avoid touching your nose, mouth, and face. Avoid close contact with people. Try to stay at least 3-feet apart and avoid handshakes. It is also a good idea to increase the cleaning routine of your facilities to reduce the chance of the infection spreading from high touch surfaces.
Why We Focus on Restoration Instead of Replacement
10/29/2020 (Permalink)
If you have damage done to your home, it is a difficult thing to process and recover from. Dealing with the emotional impact of the actual emergency in addition to the recovery process can be a long and uphill battle, but the sooner you can get back into your home, the sooner you can begin to rebuild your life.
Though it can always be difficult to begin the recovery process, working with a good restoration company can make a tremendous difference. We will focus on restoring your home and belongings, instead of simply recommending a replacement, so you can save time and money and get back home more quickly. This can help you feel more at home when you return to your household, helping your family heal.
How Restoration Can Lead to Saving Time and Money
We can help you save money on your insurance. Thankfully, homeowners insurance will often cover major losses from emergencies or disasters, but an expensive claim can raise your premium as well. By restoring what we are able to instead of fully liquidating your home and belongings, we can keep the claim costs low, saving you money over time.
We can protect your sentimental items. When you have to quickly leave the home in the event of an emergency, there are likely many precious, irreplaceable items that are left behind. With our fleet of restoration equipment, however, we can restore many of these items to look exactly as they did before the damage. We have restored photographs, art, heirlooms and many other irreplaceable items over the years.
We make sure your home feels like home again. Going home after a disaster is quite an emotional experience, but by restoring your items when possible, we can ensure it truly feels like home when you walk in the door. From furniture to cosmetic touches, we can handle all the elements of restoration that make a difference in the way your home feels.
We are Cleaning Experts
10/29/2020 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
Specialized Products
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
We have a Strategy
10/23/2020 (Permalink)
Every SERVPRO franchise has a plan for success in their area. They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition. That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation. All with a common goal of adhering to our company slogan, “Like it never even happened." And that, folks, is what sets us apart from the others!
I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity.
VISION STATEMENT
“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”
MISSION STATEMENT
“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”
CORE VALUES
- Be honest, respectful and caring to your team members
- Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
- Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
Always strive to learn new things about my job and industry, while keeping our customers informed
We are Cleaning Experts
3/18/2020 (Permalink)
SERVPRO is Here to Help during this time of need
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
Specialized Training
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Bathrooms
- Schools/Classrooms
- Offices
- Retail Spaces
- Water Fountains
- Shelving/Racks
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
If your home or business needs deep cleaning services, call the experts today –SERVPRO of Danville (925) 856-8180.
Our Certified Professionals are Ready to Restore Your Danville Home
10/30/2019 (Permalink)
Rapid response time is crucial to fire damage recovery in Danville and we deliver. We arrive at your door as soon as possible after your first call, ready to assess the scenario ad develop a comprehensive plan to mitigate further harm, remediate the current damage, and assist with arranging for repairs and rebuilding.
SERVPRO crews have employees who hold either or both IICRC Water Damage Restoration Technician and Fire and Smoke Restoration Technicians certifications. Water removal must proceed first for safety from electrical shock and slip and fall accidents, and other crew members are lining up the appropriate products, tools, and techniques to clear the varying types of soot from surfaces. Professional evaluation of residues is critical as they are toxic and respond very differently and often with undesirable results to ordinary cleaning methods. We also anticipate the need for deodorization services if deep cleaning and debris disposal does not eradicate odors. Our team has innovative equipment like air scrubbers, thermal foggers, and hydroxyl generators available for improving air quality after fire damage.
The contents of your home might benefit from a pack-out and treatment at our production facility while the on-site crew continues powering through the soot cleanup and remediation steps for the final restoration of badly burned and heated damaged structural components. SERVPRO production facility technicians use a broad range of strategies to transform soiled, wet, and smelly contents to “Like it never even happened.”
SERVPRO of Danville is prepared to help when your home suffers fire damage. Call on us at 925-856-8180 for caring and professional restoration services.
Four Reasons Why You Should Choose SERVPRO
10/30/2019 (Permalink)
24-Hour Emergency Response
Rapid response is crucial to controlling damage, downtime, and recovery costs.
You’re informed from start to finish
Communication helps keep everyone informed and puts nerves at ease during more stressful times. You will be aware of the job status and progress along the way to completion.
Shorter Recovery Time
We understand anytime your business’ doors are closed, there is a negative impact on everyone. We arrive to the site as quickly as possible and begin mitigation. This allows cleanup and restoration to happen in an efficient time which will have your doors open as soon as possible.
Saves You Money
When our team is able to properly restore items to preloss conditions not only saves you money on replacing those items, it also salvages treasured belonging.
We Have a Strategy
10/29/2019 (Permalink)
Every SERVPRO franchise has a plan for success in their area. They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition. That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation. All with a common goal of adhering to our company slogan, “Like it never even happened." And that, folks, is what sets us apart from the others!
I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity.
VISION STATEMENT
“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”
MISSION STATEMENT
“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”
CORE VALUES
- Be honest, respectful and caring to your team members
- Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
- Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
- Always strive to learn new things about my job and industry, while keeping our customers informed.
Small Businesses Look to SERVPRO for Assistance with Flood Damage
10/28/2019 (Permalink)
Still recovering portions of your small office building from the torrential rainstorms that struck our area last October? We took a pounding from the weather, but the repairs do not need to be an overly time-consuming endeavor. You just need to find someone who cares.
There are many quality services available to assist with the restoration of your building suffering from commercial flood damage in Danville. However, our staff takes the relationships with customers beyond providing excellent services. We live and work in the same community; we may know each other on a personal level, our children may go to the same schools, support the same local sports teams and beyond.
Calling your local SERVPRO is like calling a neighbor for help. Our staff assesses the situation by asking a series of pertinent questions to determine the proper amount of equipment and personnel necessary for the job. Next, we set an appointment that fits your schedule to have our technicians begin your restoration.
Once SERVPRO technicians arrive, an onsite manager will walk you through an initial inspection, discuss the options that are available to restore your business and give you an approximate time frame for completion. They will also answer any questions that pop up throughout the restoration process and address any concerns you may have.
With a plan in place, the repairs on your business begin by extracting any standing water and eliminating moisture hidden in hard to reach areas. SERVPRO’S certified technicians receive training in effective drying techniques, cleaning and deodorization methods, as well as the quality performance of quick, efficient repairs to return your property to a quality pre-flood damage condition.
We look forward to building a solid, stable history with our clients that keep them coming back to us, should they ever need future repairs to get their businesses back on track after a natural disaster, fire, mold, or vandalism incident strikes. You can count on us to perform the services you need and get things back to normal as fast as possible.
Contact SERVPRO of Danville to receive the quality services your business deserves. (925) 856-8180.
Using Chemical Agents for Commercial Water Removal in Danville? Stay Safe with SERVPRO!
10/28/2019 (Permalink)
The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.
They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal is a complex process, and it requires your full cooperation.
This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.
Antimicrobial Agents
This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.
Disinfectants
Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.
Sanitizers
The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.
Sterilants
Sterilants are very effective because they eradicate fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.
Cooperation And Collaboration Will Keep You Safe
We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.
Don’t forget that SERVPRO of Danville is a local company. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items at our special facility. Call the experts’ 24/7 at (925) 856-8180. We are ready!
Large Loss
10/24/2019 (Permalink)
Did you know that SERVPRO of Danville has the capability to provide water mitigation, mold restoration and fire restoration for your commercial building quickly and efficiently? Our SERVPRO franchise has approximately 20 employees that will mobilize quickly when you need our services.
Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.
Timely mitigation is the key to controlling damage, downtime and recovery costs. Our crews are available 24/7, 365 days a year. We are dedicated to providing detailed and consistent communication to make our customers aware of job status and progress toward completion.
If you’re dealing with a large commercial loss call us today at (925) 856-8180. We’re available 24 hours a day, 7 days a week.
24/7 Emergency Service