Recent Posts

Our Certified Professionals are Ready to Restore Your Danville Home

10/30/2019 (Permalink)

Rapid response time is crucial to fire damage recovery in Danville and we deliver. We arrive at your door as soon as possible after your first call, ready to assess the scenario ad develop a comprehensive plan to mitigate further harm, remediate the current damage, and assist with arranging for repairs and rebuilding.

SERVPRO crews have employees who hold either or both IICRC Water Damage Restoration Technician and Fire and Smoke Restoration Technicians certifications. Water removal must proceed first for safety from electrical shock and slip and fall accidents, and other crew members are lining up the appropriate products, tools, and techniques to clear the varying types of soot from surfaces. Professional evaluation of residues is critical as they are toxic and respond very differently and often with undesirable results to ordinary cleaning methods. We also anticipate the need for deodorization services if deep cleaning and debris disposal does not eradicate odors. Our team has innovative equipment like air scrubbers, thermal foggers, and hydroxyl generators available for improving air quality after fire damage.

The contents of your home might benefit from a pack-out and treatment at our production facility while the on-site crew continues powering through the soot cleanup and remediation steps for the final restoration of badly burned and heated damaged structural components. SERVPRO production facility technicians use a broad range of strategies to transform soiled, wet, and smelly contents to “Like it never even happened.”

SERVPRO of Danville is prepared to help when your home suffers fire damage. Call on us at 925-856-8180 for caring and professional restoration services.

Four Reasons Why You Should Choose SERVPRO

10/30/2019 (Permalink)

24-Hour Emergency Response

Rapid response is crucial to controlling damage, downtime, and recovery costs.

You’re informed from start to finish

Communication helps keep everyone informed and puts nerves at ease during more stressful times.  You will be aware of the job status and progress along the way to completion.

Shorter Recovery Time

We understand anytime your business’ doors are closed, there is a negative impact on everyone. We arrive to the site as quickly as possible and begin mitigation. This allows cleanup and restoration to happen in an efficient time which will have your doors open as soon as possible.

Saves You Money

When our team is able to properly restore items to preloss conditions not only saves you money on replacing those items, it also salvages treasured belonging.

We Have a Strategy

10/29/2019 (Permalink)

Every SERVPRO franchise has a plan for success in their area.  They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition.  That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation.  All with a common goal of adhering to our company slogan, “Like it never even happened."  And that, folks, is what sets us apart from the others!

I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity. 

VISION STATEMENT

“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”

MISSION STATEMENT

“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”

CORE VALUES

  1. Be honest, respectful and caring to your team members
  2. Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
  3. Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
  4. Always strive to learn new things about my job and industry, while keeping our customers informed.

Small Businesses Look to SERVPRO for Assistance with Flood Damage

10/28/2019 (Permalink)

Still recovering portions of your small office building from the torrential rainstorms that struck our area last October? We took a pounding from the weather, but the repairs do not need to be an overly time-consuming endeavor. You just need to find someone who cares. 
 
There are many quality services available to assist with the restoration of your building suffering from commercial flood damage in Danville. However, our staff takes the relationships with customers beyond providing excellent services. We live and work in the same community; we may know each other on a personal level, our children may go to the same schools, support the same local sports teams and beyond. 
 
Calling your local SERVPRO is like calling a neighbor for help. Our staff assesses the situation by asking a series of pertinent questions to determine the proper amount of equipment and personnel necessary for the job. Next, we set an appointment that fits your schedule to have our technicians begin your restoration. 
 
Once SERVPRO technicians arrive, an onsite manager will walk you through an initial inspection, discuss the options that are available to restore your business and give you an approximate time frame for completion. They will also answer any questions that pop up throughout the restoration process and address any concerns you may have. 
 
With a plan in place, the repairs on your business begin by extracting any standing water and eliminating moisture hidden in hard to reach areas. SERVPRO’S certified technicians receive training in effective drying techniques, cleaning and deodorization methods, as well as the quality performance of quick, efficient repairs to return your property to a quality pre-flood damage condition. 
 
We look forward to building a solid, stable history with our clients that keep them coming back to us, should they ever need future repairs to get their businesses back on track after a natural disaster, fire, mold, or vandalism incident strikes. You can count on us to perform the services you need and get things back to normal as fast as possible. 
 
Contact SERVPRO of Danville to receive the quality services your business deserves. (925) 856-8180.

Using Chemical Agents for Commercial Water Removal in Danville? Stay Safe with SERVPRO!

10/28/2019 (Permalink)

The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.

They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal is a complex process, and it requires your full cooperation.

This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.

Antimicrobial Agents 
This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.

Disinfectants 
Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.

Sanitizers 
The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.

Sterilants 
Sterilants are very effective because they eradicate fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.

Cooperation And Collaboration Will Keep You Safe 
We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.

Don’t forget that SERVPRO of Danville is a local company. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items at our special facility. Call the experts’ 24/7 at (925) 856-8180. We are ready!

Large Loss

10/24/2019 (Permalink)

Did you know that SERVPRO of Danville has the capability to provide water mitigation, mold restoration and fire restoration for your commercial building quickly and efficiently? Our SERVPRO franchise has approximately 20 employees that will mobilize quickly when you need our services.

Should your commercial building experience a large loss, we can quickly activate more SERVPRO trained teammates from other SERVPRO franchises to help us get your building back in order so that you don’t lose revenue. SERVPRO has mobilization teams that travel across the country as needed to support recovery after large storm or disaster events. These teams are familiar with handling the work that goes into a large loss project and are trained to work as efficiently as possible. In the 24 years our franchise has been in business we have brought the mobilization teams in to help a handful of times. Each time, we have had successful outcomes.

Timely mitigation is the key to controlling damage, downtime and recovery costs. Our crews are available 24/7, 365 days a year. We are dedicated to providing detailed and consistent communication to make our customers aware of job status and progress toward completion.

If you’re dealing with a large commercial loss call us today at (925) 856-8180. We’re available 24 hours a day, 7 days a week.

Storm Supply Checklist

10/23/2019 (Permalink)

During storm season with heavy rains and thunderstorms it’s incredibly important to be prepared. Here are a few items that are good to have in your home in case of a storm:

  • Battery operated radio
  • First aid kit
  • Flashlight with extra batteries
  • Cash and important documents (such as insurance policies, IDs, bank information)
  • Nonperishable food for several days
  • Water for several days
  • Extra clothing and shoes
  • Pocket knife with tools attached
  • Sanitation wipes and hygiene products.
  • Manual can opener
  • Matches in a waterproof container

If you experience any damage to your home from a storm, call SERVPRO of Danville at 925-856-8180. We’re available 24 hours a day, 7 days a week. 

Teach Youth to Prepare for Disasters

10/21/2019 (Permalink)

If you are a parent, no doubt your child's safety is of upmost concern to you. You worry about them at school, at their friends house, and when they play outside. 

When it comes to safety, your preparedness has a direct impact on your child. If you are not prepared, your child isn't prepared. So how can you teach your child about preparedness?

Review Your Emergency Plan with Your Children

Have a plan, and be sure your children are aware of it. Help them prepare their own Go Bag, and include their favorite toy or book. If they have medication, be sure that's included too.

Keep your children prepared with this Activity Book, or with these Ready 2 Help cards.

Create a Communication Plan

If your children are teens or pre-teens, teach them how to communicate in case the family isn't all together. Who will they contact? Do they have an emergency back up contact? Include their social media and that of their schools in the communication plan. These allow you to get fast updates.

In case of a disaster, your children can be safe. Teach them to #BeReady and #PrepareNow!

What to Do Before, During, and After an Earthquake

10/20/2019 (Permalink)

Earthquake is the shaking of the Earth’s surface resulting from the sudden release of energy in the lithosphere that creates seismic waves. It  range in size from  weak that they cannot be felt to those violent enough to toss people around and destroy whole cities. When the epicenter of a large earthquake is located offshore, the seabed may be displaced and cause tsunami. Earthquakes can also trigger landslides, and volcanic activity.

Things to Do Before an Earthquake

  1. Make sure you have a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries at home.
  2. Learn first aid.
  3. Learn how to turn off the gas, water, and electricity.
  4. Make up a plan of where to meet your family after an earthquake.
  5. Don't leave heavy objects on shelves (they'll fall during a quake).
  6. Anchor heavy furniture, cupboards, and appliances to the walls or floor.
  7. Learn the earthquake plan at your school or workplace.

Things to Do During an Earthquake

  1. Stay calm! If you're indoors, stay inside. If you're outside, stay outside.
  2. If you're indoors, stand against a wall near the center of the building, stand in a doorway, or crawl under heavy furniture (a desk or table). Stay away from windows and outside doors.
  3. If you're outdoors, stay in the open away from power lines or anything that might fall. Stay away from buildings (stuff might fall off the building or the building could fall on you).
  4. Don't use matches, candles, or any flame. Broken gas lines and fire don't mix.
  5. If you're in a car, stop the car and stay inside the car until the earthquake stops.
  6. Don't use elevators (they'll probably get stuck anyway).

Things to Do After an Earthquake

  1. Check yourself and others for injuries.
  2. Check water, gas, and electric lines for damage. Turn on the radio. Don't use the phone unless it's an emergency.
  3. Stay out of damaged buildings.
  4. Be careful around broken glass and debris. Wear boots or sturdy shoes to keep from cutting your feet.
  5. Be careful of chimneys (they may fall on you).
  6. Stay away from beaches. Tsunamis sometimes hit after the ground has stopped shaking.
  7. Stay away from damaged areas.
  8. If you're at school or work, follow the emergency plan or the instructions of the person in charge.
  9. Expect aftershocks.

It is important to think about what you will do to protect yourself, wherever you are, when the earth begins to shake.

Commercial Fire Sprinklers System

10/19/2019 (Permalink)

No business, wants to deal with the destruction caused by fire. One of the best ways to minimize potential damage and associated expenses is to maintain a commercial fire sprinkler system. A sprinkler system is a highly effective fire suppression strategy that can prevent many significant losses.

They’re Activated by Heat, Not Smoke

A sprinkler system is not activated by smoke. The heat generated by a fire rises to the ceiling, where the sprinklers heads are located. Sensors recognize the change in temperature and trigger the release of water. Only sprinklers in the area of the fire will be activated. It is possible that only a single sprinkler head will deploy. 

They Use High-Pressure Water

The pipes that feed the fire sprinkler system are filled with pressurized water at all times. There will be no delay between the activation of the system and the release of water. The volume of water from even a single sprinkler can help contain a fire, which reduces fire and water damage to the rest of the structure. By the time the fire department arrives, the fire will likely not have spread further. It may even be extinguished by the sprinkler system.

They Can Minimize Cleanup After a Fire

Minimal fire sprinkler cleanup is another key advantage of a sprinkler system. While there will still be fire and water damage, it is likely to be much less extensive than what you’d find in a building without a sprinkler system. The first damage should be limited to the area where sprinklers activated. The water damage from sprinklers is far less intrusive than water damage cause by fire hoses.

Any fire will cause structural and water damage. The primary benefit of a fire sprinkler system is that inevitable damage will be kept to a minimum, resulting in saved dollars and saved lives.