Recent Posts

The Scary Truth About Your Laundry

8/4/2020 (Permalink)

Most of us pride ourselves on being incredibly talented multi-taskers, going through life, and getting stuff done. That’s great and all, but there comes a time where it’s actually dangerous to multi-task. For instance, laundry is not something you want to do while you’re away from home because two major disasters can happen the minute you leave your home.

Water Loss Potential

The first one being a water loss when your washing machine’s water line breaks or starts leaking. Another possibility is the hose hooked up to your washer can actually become detached due to the shaking and shifting of the machine. Wouldn’t that be a fun surprise to come home and see your entire laundry room floor is covered in water? Actually, no. It’s not fun. We would know.

Fire Loss Potential

The second major disaster that is likely to occur is a fire sparking from the clogged lint in your dryer vent. With fires being so unpredictable, we strongly advise you do not hit the start button before you run some errands in town. An extra precaution we advise is cleaning out your lint trap before and after each use, and on a yearly basis, clean out the vent pipe or have a dryer lint removal service do it for you.

Lesson Learned

We know it’s tempting to get two things done at once, but this is one task that needs more of your attention and presence.

Taking on COVID-19 Safely

7/20/2020 (Permalink)

Fighting COVID-19 Safely Bringing you effective and proper COVID-19 cleanup

COVID-19 has hit multiple businesses in many different ways. Some are slowly beginning to re-open, while others have closed their doors for good. Here at SERVPRO of Danville, we are committed to getting your business as clean as possible. The first step to keeping you safe, is to keep our workers safe as well. Before we clean your infected or possibly infected area, we ensure that each of workers are wearing the following:

-Facial protection (at minimum a N-95 respirator)

-Nitrile gloves

-Protective eye wear

After we are properly equipped with the required gear, we move on to the next step, the cleaning process. When dealing with a virus like COVID-19, it is crucial to pay extra attention and be thorough with our procedures. 

Some materials cannot be cleaned with detergent and water without being damaged. Cleaning methods typically used on water sensitive materials such as vacuuming or dry sponging would not be capable of removing enough soil and residue to be effective. Carpets can be sanitized with SERVPROXIDE, and other porous materials like rugs, upholstered items, and draperies can be wet cleaned using a Hot Water Extraction and rinse method. 

ServpOXIDE is a hospital-grade disinfectant that has demonstrated effectiveness against similar viruses like SARS-CoV-2. It is EPA-approved, and proper PPE use is of the utmost importance. 

All tools and supplies are properly cleaned and disinfected to ensure there is no potential contamination to other parts of the structure. 

We want your business to be back on its feet in no time, trust us with your cleaning precaution needs. Please call us at (925) 856-8180 to answer any of your COVID-19 cleaning related questions. 

Avoiding House Fires 101

7/14/2020 (Permalink)

Your home is your safety net, that's why it's so scary to imagine anything happening to it. House fires take an average of 3,000 lives per year and we don't want you to become one of those statistics. Although you can't control everything, here are some tips to prevent house fires.

1. Test Your Smoke Alarms

Simple enough, yet so many households fail to check their alarms regularly. To test it, just press the little button on it. If the beep is weak, change it! Smoke alarms can be your best friend during sudden house fires. 

2. Inspect All Heating Sources

Malfunctioning heat sources can spark and cause a fire. Always clean your air filters, and make sure to dust around heat sources often. 

3. Keep Your Stove and Oven Clean

Keep a look out for towels, cookbooks, or clothing that's too close to your burners. Also, make sure to get all the food and crumbs out from underneath the burners. Those could also cause a sudden stove fire. 

4. Store Flammable Products Carefully

Keep any type of aerosol away from any heat sources. They could combust if they become too hot. Make sure you keep candles in a proper spot away from blankets and curtains as well. 

5. Always Have A Fire Extinguisher Handy

Everyone in your household should know where the extinguisher is, as well as know how to use it. 

Things happen, even if you try to prevent it. If a fire has damaged your home, don't forget to give us a call. 

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Danville (925) 856-8180. 

How to Prevent Water Damage Caused by Rain

12/2/2019 (Permalink)

Rain is very important for the natural environment but it can become a problem if it gets into your home.  One of the most common sources of water damage in a home is rain and it can get into your home in so many ways including leaks or seepage in the foundation, poorly sealed windows, and openings in the roof or siding.  Excessive rainfall can lead to considerable damage in a home as it has the potential to flood basements, ruin foundations and building materials, and contribute to mold growth.  It is very important for every homeowner to be aware of how rain can lead to water damage in their homes and what they can do to prevent it.

Most of the time, rain is harmless to homes and buildings but when it does find its way in, it can lead to a range of problems.  Rain water can spread within a home by getting absorbed into porous building materials and if the problem is not dealt with right away, the damage can become extensive.  The following are some of the ways rain can cause damage in your home:

  • Seepage: Rain commonly enters homes by seeping through cracks in the foundation. This is much more likely to happen if the gutters are not draining properly and rain water gathers near the sides of the house.  Too much seepage can begin to ruin the foundation.
  • Roof Leaks: If there is any damage to the roof, rain water can leak into the attic or upper floors and cause structural damage to the walls and ceilings.
  • Flooding: Excessive rain can lead to flooding in your home which causes extensive damage and brings in microorganisms that can be harmful to your health.
  • Mold: Rainy or wet conditions contribute to mold growth because mold needs moisture to thrive. Mold not only causes serious property damage, but also threatens your health.

Steps for Preventing Water Damage from Rain

You can help prevent water damage from the rain in your home by taking the following actions:

  • Check for Proper Drainage: Effective drainage is important for making sure the rainwater drains away from your home. Inspect your roof for structural or surface damage that could affect its drainage ability.  Any hole in the roof must be addressed immediately to avoid leaks.  Your gutters must also be cleaned and clear of debris so the rain water can flow through them and the downspouts should be pointed away from the house.  It helps if the yard is sloped away from your home.
  • Install and Routinely Check Sump Pump: Sump pumps are very effective for keeping excess rainwater out of your home and draining it away from the foundation. Make sure to check your sump pump often and even have a professional inspect it once a year for any issues.  A sump pump malfunction could leave your home vulnerable to flooding.
  • Locate and Repair Water Leaks: Rain water can leak into your home through holes in the roof, poorly sealed doors and windows, and cracks in the foundation. Make sure you check these common areas and repair any damage that could allow a water leak.  You may also want to remove tree branches that are close to the roof or siding of your home because they could cause damage.

How to Stop a Roof Leak During a Storm

12/2/2019 (Permalink)

Roof leaks are a problem in any weather, but a roof that starts to leak during a heavy rainstorm can quickly turn into a major emergency. Unfortunately, rainy weather is when a roof leak is most likely to happen–and when roofers become inundated with calls from panicked homeowners.

Your roof is leaking and you’ve contacted a roofer for help, but if they can’t get there immediately there are some things you can do to minimize the damage to your home’s interior as well as the roof. And since roofing companies often charge extra for emergency calls, you doing work ahead of time may save you money on your repair bill.

The Inside of Your House

The first thing you want to do, is deal with the leak inside your house so you can minimize interior damage.

Most of the time, a roof leak will form a small puddle in the attic and/or ceiling until it finds an escape route–usually something like a light fixture or heating register. Ceiling joints or corners are other spots where leaks will often occur. Sometimes these leaks happen in multiple places from one source, making it look much worse than it usually is.

If the ceiling is holding water or you see a bulge in the drywall, poke a hole in the center with a screwdriver or other similar object in the middle of it. This will drain water to that one spot, which will help lessen the damage to the ceiling and help collect the water into one stream.

To collect the water, you can always use buckets or large cooking pots, but the best idea is to use the garbage pail you put outside for waste disposal. These containers are large and most have wheels, making them easier to move even if they are filled with water.

If you have time beforehand, move any articles in the room that could be damaged by moisture off of the ground or into a different room. You may also want to put down drop cloths, garbage bags or tarp on the floor to make sure that carpeting and flooring stay dry as well.

Try to do this as soon as possible after “draining” water from the ceiling. This will also make any cleanup easier and protect surfaces from not just water, but from dust and debris created by removing any damaged drywall or ceiling tiles.

Now that you have done damage control and done the most to keep the interior of your home from the least amount of damage possible, it is time to try to find the source of the roof leak.

Go to the Attic

The best place to start is the attic. Your roofing materials are most likely over a layer of plywood, which means that water will often travel from the leak in the roofing material to the nearest joint in the plywood.

Grab a flashlight. You may also want to take another bucket or large container with you to capture the water closer to the source. If your attic insulation is fiberglass, wear gloves and eye protection as well.

If you are catching any water in the attic, don’t put your container right on top of the ceiling tile or drywall because it could fall through when it fills up. Instead, put a piece of scrap wood across the joists and put the bucket on that to catch any leaks.

Clear off any wet insulation that you find. If there is any standing water, soak it up with a sponge or rag.

The location of the entry point into the attic may be in a different area than where the leak is coming through your ceiling, so be sure to make a wide search of the attic to locate the source. You can usually trace the path along a rafter, but water sometimes also follows the underside of the roof deck.

If it is still raining look at the active leak and note what surface the leak is dripping from. Examine the underside of the rafters and sheathing. Look for water spots, drips or stains on the woods, or signs of mold growth. Check the insulation in between the floor joists to see if there any signs of water damage, mold or stains. This is most likely the source of your roof leak.

Source: https://roofrevivers.com/roof-leak-during-storm/

Our Certified Professionals are Ready to Restore Your Danville Home

10/30/2019 (Permalink)

Rapid response time is crucial to fire damage recovery in Danville and we deliver. We arrive at your door as soon as possible after your first call, ready to assess the scenario ad develop a comprehensive plan to mitigate further harm, remediate the current damage, and assist with arranging for repairs and rebuilding.

SERVPRO crews have employees who hold either or both IICRC Water Damage Restoration Technician and Fire and Smoke Restoration Technicians certifications. Water removal must proceed first for safety from electrical shock and slip and fall accidents, and other crew members are lining up the appropriate products, tools, and techniques to clear the varying types of soot from surfaces. Professional evaluation of residues is critical as they are toxic and respond very differently and often with undesirable results to ordinary cleaning methods. We also anticipate the need for deodorization services if deep cleaning and debris disposal does not eradicate odors. Our team has innovative equipment like air scrubbers, thermal foggers, and hydroxyl generators available for improving air quality after fire damage.

The contents of your home might benefit from a pack-out and treatment at our production facility while the on-site crew continues powering through the soot cleanup and remediation steps for the final restoration of badly burned and heated damaged structural components. SERVPRO production facility technicians use a broad range of strategies to transform soiled, wet, and smelly contents to “Like it never even happened.”

SERVPRO of Danville is prepared to help when your home suffers fire damage. Call on us at 925-856-8180 for caring and professional restoration services.

Four Reasons Why You Should Choose SERVPRO

10/30/2019 (Permalink)

24-Hour Emergency Response

Rapid response is crucial to controlling damage, downtime, and recovery costs.

You’re informed from start to finish

Communication helps keep everyone informed and puts nerves at ease during more stressful times.  You will be aware of the job status and progress along the way to completion.

Shorter Recovery Time

We understand anytime your business’ doors are closed, there is a negative impact on everyone. We arrive to the site as quickly as possible and begin mitigation. This allows cleanup and restoration to happen in an efficient time which will have your doors open as soon as possible.

Saves You Money

When our team is able to properly restore items to preloss conditions not only saves you money on replacing those items, it also salvages treasured belonging.

We Have a Strategy

10/29/2019 (Permalink)

Every SERVPRO franchise has a plan for success in their area.  They carry an internal Mission Statement, a Vision Statement and Core Values to set themselves apart from the competition.  That means there are 1700 Mission Statements, Vision Statements and Core Values that ebb and flow throughout the nation.  All with a common goal of adhering to our company slogan, “Like it never even happened."  And that, folks, is what sets us apart from the others!

I share below SERVPRO of Danville’s contributions that distinguishes us from the singularity. 

VISION STATEMENT

“To be a beacon in our community while providing disaster relief (big or small) services with efficiency and professionalism.”

MISSION STATEMENT

“To continue to provide a client experience with knowledgeable and professional restoration services for the Danville area.”

CORE VALUES

  1. Be honest, respectful and caring to your team members
  2. Make a good first impression by always being on time, showing leadership, and being accountable for your actions and the safety of others.
  3. Creating a united work environment with communication, teamwork, and a positive mental attitude in order to succeed.
  4. Always strive to learn new things about my job and industry, while keeping our customers informed.

Small Businesses Look to SERVPRO for Assistance with Flood Damage

10/28/2019 (Permalink)

Still recovering portions of your small office building from the torrential rainstorms that struck our area last October? We took a pounding from the weather, but the repairs do not need to be an overly time-consuming endeavor. You just need to find someone who cares. 
 
There are many quality services available to assist with the restoration of your building suffering from commercial flood damage in Danville. However, our staff takes the relationships with customers beyond providing excellent services. We live and work in the same community; we may know each other on a personal level, our children may go to the same schools, support the same local sports teams and beyond. 
 
Calling your local SERVPRO is like calling a neighbor for help. Our staff assesses the situation by asking a series of pertinent questions to determine the proper amount of equipment and personnel necessary for the job. Next, we set an appointment that fits your schedule to have our technicians begin your restoration. 
 
Once SERVPRO technicians arrive, an onsite manager will walk you through an initial inspection, discuss the options that are available to restore your business and give you an approximate time frame for completion. They will also answer any questions that pop up throughout the restoration process and address any concerns you may have. 
 
With a plan in place, the repairs on your business begin by extracting any standing water and eliminating moisture hidden in hard to reach areas. SERVPRO’S certified technicians receive training in effective drying techniques, cleaning and deodorization methods, as well as the quality performance of quick, efficient repairs to return your property to a quality pre-flood damage condition. 
 
We look forward to building a solid, stable history with our clients that keep them coming back to us, should they ever need future repairs to get their businesses back on track after a natural disaster, fire, mold, or vandalism incident strikes. You can count on us to perform the services you need and get things back to normal as fast as possible. 
 
Contact SERVPRO of Danville to receive the quality services your business deserves. (925) 856-8180.